Exam Review
Candidates can request an Exam Review after the exam and before receiving their results.
The Exam Manager will review the request to see if one or more of the criteria for an exam review have been met. If so, the Exam Manager will decide if the candidate's result should be confirmed or annulled based on the information provided by the candidate.
Criteria for an Exam Review
Candidates may request an Exam Review if there was:
- A significant administrative or procedural error (e.g., an interruption of the exam or malfunctioning technology).
- An illness or personal medical issue which occurred during the exam.
- An extraordinary circumstance that was outside of the candidate’s control that could not be mitigated and had an impact on the candidate.
Exam Review requests must be received before results are released to candidates. Candidates are strongly encouraged to reach out to the College immediately after their exam if they experienced issues that impacted their performance.
There are two possible outcomes of an Exam Review:
- The exam result is annulled. The fees for the review will be refunded to the candidate and the exam fee already paid will be applied to the next exam session, or
- The exam result is confirmed. In this case no fees are returned
The fee for an Exam Review is $200.
Please carefully review the Exam Review Policy for more information.
Exam Appeal
If a candidate is dissatisfied with the result of the Exam Review, they can pursue an Exam Appeal which will be considered by the Exam Committee. All requests for an appeal must be sent to the College by email including the reason for the appeal.
Criteria for an Exam Appeal
Criteria for an Exam Appeal is the same as an Exam Review. Candidates may request an Exam Appeal if there was:
- A significant administrative or procedural error (e.g., an interruption of the exam or malfunctioning technology).
- An illness or personal medical issue which occurred during the exam.
- An extraordinary circumstance that was outside of the candidate’s control that could not be mitigated and had an impact on the candidate.
An Exam Appeal is a paper-based review by the College's Exam Committee. The candidate can make submissions to the Exam Committee and the Committee will have access to all relevant documents to make a decision about the appeal.
There are two possible outcomes to an Exam Appeal:
- The exam result is annulled, and associated fees are returned back to candidate. In this case the exam fee will be applied to the next exam session; or
- The result is confirmed. In this case no fees are refunded, and the candidate is responsible for paying the associated fees to register for the next exam session, if the candidate is still eligible to take the exam.
The fee for an Exam Appeal is $300.
Please carefully review the Exam Appeals Policy for more information.