Annual Renewal

How do I log into the PT Portal?

Go to the PT Portal and click the red SIGN IN link and enter the email address you have on file with the College. This is the same email address used in the College Annual Renewal email you were sent. Enter your email address. Then enter the password you created when you last visited the PT Portal. If you have forgotten (happens to all of us!) just click the FORGOT YOUR PASSWORD? link and follow the steps.

If you are not able to log in, contact the Renewal Team at renewal@collegept.org or 1-800-583-5885 ext. 222 and they are happy to help. 

Can I use my phone, iPad or tablet to complete annual renewal this year?

It is preferable to complete annual renewal on a desktop or laptop. However, if you do not have easy access you can try on another device. It is possible but will require patience.   

Which browser should I use to complete annual renewal?

It’s recommended that the latest versions of Chrome or Firefox be used to complete renewal. For the best user experience, download the browser or check that you have the latest version:

Chrome:Download Chrome or Check that you have the latest version

Firefox:Download Firefox or Check that you have the Latest Version

I am having technical issues completing annual renewal. What can I do?

Please contact us at renewal@collegept.org or 1-800-583-5885 ext. 222 and we will do our very best to help you. We do suggest completing annual renewal on a desktop or laptop computer for best results. It can be more difficult to navigate on a phone or tablet. Also, if you are doing it from inside a hospital or large facility, your company’s IT department may have firewalls and security measures in place that make it impossible. Speak to your company’s IT department or better yet, try it from home.

Why is providing a current email address to the College important?

The College will only be communicating with registrants by email. Please be certain that the College has a current email address that is unique to you. If your email changes throughout the year, be sure to update it as soon as it changes.

Why is the registration renewal so long again this year? Why are there so many questions?

The Ministry of Health mandated all Colleges to collect data that can be used for health human resources planning. The Regulated Health Professions Act (RHPA) also requires that the College collect information from registrants about any offences that they have committed and any findings of malpractice or negligence. 

Why am I asked to provide the name and email address of the senior manager, department head or owner of my clinic for each of my places of employment?

The College’s authority to ask for this information comes from the College By-laws. PTs are asked to provide this information in case the College cannot locate a physiotherapist and needs to in the case of an emergency. For example, if a PT has gone missing and a patient is trying to locate their records or if a complaint has been made against a PT and the College cannot contact the person using the information it has on file. This information would only be used in the rarest of circumstances but registered PTs are required to provide it annually at renewal. 

I don’t understand the self-reporting requirement. What do I need to report?

The Regulated Health Professions Act (RHPA)Link opens in a new windowrequires that the College collect information from registrants about any major offences that they have committed (charges) and any findings of malpractice or negligence.

In addition to the information required by the RHPA, the College By-laws require that you report any of the following that have occurred since July 1, 2015:

• Criminal convictions under the Criminal Code and Health Insurance Act
• Criminal charges under the Criminal Code and Health Insurance Act
• Court imposed restrictions (e.g. bail conditions for example)
• Disciplinary, incapacity or incompetence findings from other regulatory bodies who regulate physiotherapy or any other profession anywhere in the world.

Note that you do not need to report minor traffic offences such as parking violations.

Learn more about your self-reporting obligations.

How can I prove to my employer or others that I am a registered physiotherapist?

Employers or anyone else needing proof of registration should go to the Public Register which has the most up-to-date registration information.

How do I verify that I have successfully completed annual renewal when I am done?

You will receive a confirmation email when you have successfully completed and paid for your annual renewal. You will also have access to your invoice (receipt) in the PT Portal. However, you can also confirm successful renewal by going to go to the Public Register and entering your name. Click on YOUR NAME and then click on the SHOW REGISTRATION HISTORY link. For example for 2024-2025 annual renewal, you will see that the dates 4/1/2024 and 3/31/2025. This shows you (and your employer) that you are registered with the College until March 31, 2025. 

I am only working for part of the registration year. How should I manage my annual registration?

If you want to practice for a portion of the year starting in April, you must renew your certificate of registration. When you have completed practicing during the year, you can resign your certificate of registration and have a part of your fees saved to credit against your registration fees, if you apply to reinstate your certificate of registration within one year.

Fee credits will only be issued for resignations taking place before December 31. Resignations in the last three months of the registration year (January 1 to March 31) will not receive fee credits. 

What kind of activities can count towards practice hours?

• Physiotherapy Practiceincludes employment or other activities resulting from the possession of physiotherapy credentials and experience. Practice hours include worked hours that are paid and professional activity hours.
• Worked Hoursinclude hours of practice in clinical settings, consultation, research, administration, academia, and sales. It is not necessary to have the job title of Physiotherapist/Physical Therapist. You cannot claim hours related to vacation, sick leave, statutory holidays, leaves of absence and special leaves.
• Professional Activity Hours include hours of volunteer activity which require the use of physiotherapy theory and knowledge, continuing education hours and/or participation in the physiotherapy professional/regulatory organizations (The College, OPA, CPA, Canadian Alliance of Physiotherapy Regulators (CAPR)). No more than 30 professional activity hours may be counted toward total practice hours each year.

*Please be aware that you cannot claim practice hours for any time when you are on vacation, sick leave or on other leaves of absence.It is not necessary to have the specific job title of Physiotherapist or Physical Therapist or PT to claim practice hours. Practice hours can be claimed from anywhere in the world.

How many practice hours do I need to renew my registration?
Independent Practice Certificate holders are required to have 1,200 practice hours within the previous five calendar years to renew their registration, unless you have completed the Physiotherapy Competency Exam or just registered with the College for the first time in the last five years.

Each year at annual renewal you must declare the number of hours you practiced the previous year. Following each renewal period (April 2024 in this case), the College determines who has not met the 1,200 practice hours requirement and we follow up with each physiotherapist personally to discuss potential next steps.

For instance, for 2024-2025, the College will review your reported practice hours from January 1, 2019 through December 31, 2023 to ensure you have 1,200 practice hours.

If you haven’t completed the clinical exam within the last five years, the College will review your reported practice hours from January 1, 2020, through December 31, 2024 to ensure you have 1,200 practice hours.

You are asking for detailed information about my practice hours. I have not recorded this information for 2023. How should I answer this question?

The College is required to submit this information to the Ministry of Health. Please estimate this information to the best of your ability for 2023.

Why can I only see my past employers from last year? I’ve been a PT for 20 years and have worked for many different employers. I’m worried.

No need to worry! The College keeps a complete record of all of your prior employment in our files. However, for the purposes of the Public Register, only your employment from April 1, 2018 onward will appear.

You can update your employment sites or practice history information by logging into the PT Portal.

Learn more about how to update your employment with the College. Visit the FAQs: Employment Updates in the PT Portal and Glossary page.

Which authorized activities or controlled acts must I roster for?

• acupuncture (including dry needling)
• administering a substance by inhalation   
• pelvic internal exams (this includes putting an instrument, hand or finger, beyond the labia majora, or beyond the anal verge) 
• spinal manipulation
• tracheal suctioning
• treating a wound below the dermis

It is not necessary to roster for the controlled act of communicating a diagnosis.

Do I need to roster if I work with physiotherapist assistants?

You do not need to roster in the rostering section of annual renewal if you work with physiotherapist assistants.

However you are required to declare that you have the required training, education and experience to safely perform higher risk activities.

This information will be declared as you add or update each of your employment sites. You will see a question that says “Do you work with physiotherapist assistants at this location?” If you work with physiotherapist assistants at that specific work site please answer the question and complete the declaration. 

Read the Working with Physiotherapist Assistants StandardLink opens in a new window.

Do I have to enter my liability insurance policy number? What if I do not have easy access to it? 

You will NOT be required to provide your policy number this year, but please be aware all PTs who provide patient care MUST have adequate liability insurance as outlined by the College By-laws, this also includes tail insurance for a 10-year period after you stop practicing. The College takes liability insurance seriously as it exists to protect patients.

Please complete the annual renewal section on liability insurance. You will be required to give permission to the College to contact your insurance provider should it be required in the future. If you have any questions, contact the Renewal Team at renewal@collegept.orgor 1-800-583-5885 ext. 222.

When will I receive my receipt?

Electronic invoices will be available to you immediately to view or print after you’ve renewed in the PT Portal. Click on MY RECEIPTS (located on the left side of the page).

Can you explain Fee Credits?

PTs may be entitled to a receive a fee credit if they leave practice for longer than three months between April 1 to December 31 for the following reasons:

• Maternity and paternity leave
• Education leave
• Health-related leave
• Compassionate/bereavement/family-related leave
• Anyone who retires and then re-applies within one year
• Fee credits are pro-rated by the day. In most cases, they expire after 12 months from the date you resign. The exception is for maternity and paternity leaves which expire after 18 months.

The fee credit will be applied automatically to your fees if you apply to re-activate your registration within one year from the date of your resignation.

What are registration fees used for?

The College’s role is to protect the public interest by ensuring physiotherapists provide safe, ethical, competent and equitable care. We deliver a variety of services and programs to meet that mandate, and we need to make sure we have adequate funds. Registration fees are the College’s main source of income as a self-regulated profession.

Mandatory programs and services include investigating concerns and complaints from the public about their physiotherapy care, running discipline hearings and other professional conduct activities, maintaining a fund for therapy/counselling for patients who were sexually abused by a physiotherapist, running mandatory development activities for physiotherapists including Jurisprudence and PISA, conducting screening interviews and assessments through the Quality Assurance program, engaging in public consultations, and developing tools and learning opportunities to reinforce the standards of the profession.

Registration Fee

The registration fee for annual renewal 2024–2025 is $648. You must complete annual renewal and pay the registration fee before 11:59 p.m. on March 31, 2024 to avoid paying an additional late fee of $254.

Optional Information

Physiotherapists will have the option of including additional information during renewal.

This information supports data collection for the Canadian Institute for Health Information (CIHI).Link opens in a new window The data elements are set by CIHI to capture an accurate picture of Canada’s health systems and used to identify and accelerate improvements.

Optional data categories include:

• Gender (the College already has this information, but you will have the option to update it during renewal)
• Sex at birth
• Indigenous identity
• Race-based data
  
  This information will not appear on the Public Register.