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Patients

We exist to serve the public interest and ensure patients in Ontario have access to safe, ethical, competent and equitable care.

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Popular Patient Information

Find a Physiotherapist We maintain a list of all registered physiotherapists in Ontario called the Public Register. Use this tool to find a physiotherapist near you.

Make a Complaint We investigate complaints about physiotherapists from patients, caregivers and others. We’re here to help if you have concerns about the care you received.

What is Physiotherapy Seeing a physiotherapist for the first time? Want to better understand your rights as a patient? Access information about what you can expect from your physiotherapy appointment and learn about virtual care.

Unregulated, Suspended or Revoked Practitioners Make sure the person you’re seeing is qualified to practice physiotherapy and hasn’t had their license suspended or revoked.

Government-Funded (OHIP) Physiotherapy Learn who is eligible for government-funded physiotherapy and where to access care.

Discipline Hearings & Decisions View a list of upcoming and past discipline decisions to help make informed decisions about your care.

Become a PT

Learn how to become a physiotherapist in Ontario.

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Popular Applicant Information

Ontario Clinical Exam Register for the Ontario Clinical Exam and access resources to help you study and prepare.

How to Apply All physiotherapists in Ontario must be registered with the College. Here’s how to apply.

Universities & Bridging Programs Learn about Canadian physiotherapy programs and bridging programs for internationally educated physiotherapists.

Registration Committee Decisions Access information about the Registration Committee and its processes.

Fair Registration Practices Learn more about the registration practices the College must adhere to.

Physiotherapists

The College sets the standards and develops programs to support physiotherapists in the delivery of high-quality care.

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Popular Practitioner Information

PT Practice Advice A safe space to ask registered physiotherapists questions about physiotherapy practice

Your Physiotherapist Accountabilities Learn more about the requirements to maintain your registration

Registrant Information Everything you need to know to manage your registration with the College

Jurisprudence Module Online, multiple-choice module to be completed by new PTs and every five years after that

Annual Renewal Runs for the months of February and March and must be completed each year to maintain your registration

Screening Interview & Assessment A select number of physiotherapists are chosen each month for a screening interview as part of the quality assurance program

Professional Issues Self Assessment (PISA) Mandatory online self-assessment completed each year during annual renewal

The Complaints Process Every complaint received by the College follows a set process

Reporting Obligations What physiotherapists and others are legally required to report to the College

Standards, Resources & Legislation

The College of Physiotherapists of Ontario sets the standards that govern the practice of physiotherapy in Ontario. All physiotherapists registered in Ontario are accountable to these standards.

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Standards, Resources & Legislation Information

Standards Review the standards that apply to Ontario physiotherapists.

Resources & Guidance Resources to help physiotherapists understand and apply the standards to support their day-to-day practice.

Legislation, By-Laws & Governance Policies Laws that govern the practice of physiotherapy in Ontario.

The College

Mailing Address:

(please send all packages/mail here)
College of Physiotherapists of Ontario
c/o Regus Business Centre
1 Dundas Street West, Eaton Centre, Suite 2500
Toronto, Ontario M5G 1Z3 Canada

Office Address:

College of Physiotherapists of Ontario
375 University Avenue, Suite 800
Toronto, Ontario M5G 2J5

General Inquiries:

1-800-583-5885
416-591-3834
info@collegept.org

Monday to Friday
8:30 am to 4:30 pm
(excluding statutory holidays)

Popular CPO Information

About the College The College of Physiotherapists of Ontario serves the public interest by regulating physiotherapists to ensure patients have access to safe, ethical, competent and ethical care.

Contact Us Meet our senior leadership team and access the all-staff directory, mailing address, office location and working hours.

Board of Directors, Committees & Elections Meet our Board of Directors and learn more about the Board’s role, review a list of college committees, and find out more about the annual election process.

Board Meetings & Materials Find out more about upcoming and past board meetings, access materials and review highlights.

Strategy & Reporting Review our strategic plan, access EDI (equity, diversity and inclusion) and annual reports, and learn more about the College Performance Measurement Framework tool.

Equity, Diversity & Inclusion (EDI) Learn about the College’s EDI journey, access reports and related resources.

Public Consultations Review open consultations to share your feedback on key College policies and decisions.

Get Involved in Regulation Opportunities for members of the public and PTs to be more involved in our regulatory work.

Careers Learn more about working at the College and review our current job opportunities.

College Policies Review our policies related to web privacy, accessibility, accommodations and more.

Patient Information

Discipline Hearings and Decisions

Kelly-Lynne Neale

Registration #11947

Case: 2023-0001

Posted: janvier 7, 2025

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Notice of Hearing Document

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© Copyright 2025 College of  Physiotherapists of Ontario

Mailing Address:

(please send all packages/mail here)
College of Physiotherapists of Ontario
c/o Regus Business Centre
1 Dundas Street West, Eaton Centre, Suite 2500
Toronto, Ontario M5G 1Z3 Canada

Office Address:

College of Physiotherapists of Ontario
375 University Avenue, Suite 800
Toronto, Ontario M5G 2J5

General Inquiries:

1-800-583-5885
416-591-3834
info@collegept.org

Monday to Friday
8:30 am to 4:30 pm
(excluding statutory holidays)

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Perspectives – Our flagship newsletter is the best way to stay up to date with news and updates from the College. It’s also packed full of helpful resources for physiotherapists.

Academic – Get physiotherapy news and resources geared toward professors, instructors, and students.

Employer – Do you employ physiotherapists? Receive curated resources for clinic owners and healthcare administrators.

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