College Policies

Web Privacy Policy

Scope

This policy applies only to this website (www.collegept.org). It does not cover the practices of other organizations or their websites, including those you may access through any links that we share.

We encourage you to read the privacy policies of all websites you visit, especially if you provide any personal information.

Information We Collect

When you visit our website, we automatically collect some limited information. This is not personal information and cannot directly identify a specific person. For example, we track Internet Protocol (IP) addresses or browser type. This is necessary for the operation and security of our website.

At times, you may choose to give us your personal information. For example, we collect your email address when you ask questions through email such as info@collegept.org. This information is shared only with College staff who need it to respond to your request.

We also analyze non-identifiable website traffic data and collect cookies to improve our services. A “cookie” is a piece of text that our webserver can store on your computer. The cookies we use log your progress through the site and record how you accessed the site. They do not collect any personal information about you or about any other use of your computer.

There are no persistent or third-party site cookies such as banner ad tracking cookies on our website. We do not collect any personal information if you simply browse or download content from our website.

How We Use the Information

We only use your personal information for the purposes for which you give it to us. We keep the information for only as long as necessary to fulfill the purpose for which it is collected.

We do not share your personal information with other organizations or individuals unless:

• It is necessary to fulfill your request
• It is required or authorized by law
• It will prevent or lessen a serious and imminent threat to a person’s health or safety

Disclaimer

Although we make every effort to ensure that all information posted on our website is accurate and complete, we do not represent or guarantee this, and accept no liability or obligation for accuracy or completeness.

We reserve the right to update the information as necessary without notice. You should check the website from time to time for changes. As this website is for information purposes only, you should seek appropriate, qualified advice before acting or omitting to act based upon any such information.

Some of the information on this website has been provided by external sources. The College is not responsible for the accuracy, reliability or currency of the information provided by external sources. Users wishing to rely upon this information should consult directly with the source of the information.

Terms of Use

The names, graphics and logos on this site are the exclusive property of the College of Physiotherapists of Ontario and may not be copied, imitated or used in whole or in part without the prior written consent of the College.

Users of this website may not:

• Use this website in a way that could damage it, or the material displayed on it
• Interfere with website security or the security of linked sites
• Disrupt or interfere with another person’s use of the website 
• Use this website or the information on it to send any type of mass email
• Sell material from this website or reproduce it for sale without the express written permission from the College

Copyright/Permission to Reproduce

Commercial or for-profit redistribution of the materials on this site, in part or in whole, is prohibited except with the written consent of the College. Except as otherwise specifically noted, the materials on this site may be reproduced for personal or educational use, in part or in whole and by any means, without charge or further permission from the College, provided that:

• Due diligence is exercised in ensuring the accuracy of the materials reproduced
• The College is identified as the source
• The reproduction is not represented as an official version of the materials reproduced; or as having been made in affiliation with, or with the endorsement of the College

When materials on this site are reproduced as part of a published work (i.e., included in a book, journal article, or website), written consent is required as well as notification when the final work is published or posted. For permission to reproduce the materials on this site for redistribution or republication, please contact Taylor Turner, Communications Manager by email at tturner@collegept.org or call 1-800-583-5885 ext. 291.

Logo Usage

The College of Physiotherapists of Ontario logo may not be used on your website. You are welcome to link to the College’s website using text.

Requests for Data

The College does not share information except through the Public Register. Anyone is welcome to go to the bottom of the Public Register webpage and download publicly available information in a PDF or CSV format.

Information available through the Public Register includes things like names, work addresses and work phone numbers.

All registered physiotherapists are required to provide the College with a working email address; however, this information is not public and cannot be shared.

Website Accessibility

We are committed to digital accessibility for everyone. We are continually improving the user experience and reviewing and applying accessibility standards.

Please let us know if you encounter accessibility barriers on our website. We will make every effort to address the issues as quickly as possible.

1-800-583-5885 extension 291

communications@collegept.org

Accommodations

We are committed to making sure people of all backgrounds and abilities are treated with respect and have equal access to our services.

We have taken steps to ensure that staff, and other individuals who assist the College in our work, understand our commitment to inclusivity and accessibility.

We want to learn more about anything we can do to improve your experience with us. We welcome your requests for any accommodations that would support you in accessing our services.

Please let the staff member you are working with directly know how we can support you, and they will work with you to meet your needs.

If you are unsure who to contact, please email cpo@collegept.org or call 1-800-583-5885 and we will get back to you.

Feedback

If you encounter any barriers accessing our services, please contact Lisa Pretty, VP of Organizational Effectiveness at lpretty@collegept.org or call 1-800-583-5885 extension 234.

Accessibility

While we make every effort to proactively implement inclusive and accessible practices, we recognize that individuals have unique needs that we may not have anticipated.

Please let us know if there is anything we can do better, and we will do our best to help.

Communication

We will communicate with people of all abilities in ways that meet their individual needs. Alternative formats and methods are available (for example large print, braille, audio, professional translators) and we will train our staff on how to interact and communicate with people of all abilities.

Please contact communications@collegept.org if you are looking for alternative formats.

Assistive Devices

We are committed to supporting individuals who use assistive devices to access College services. We will ensure staff are trained and familiar with assistive devices that people may use when accessing our services.

Printed Material

We will provide printed material in alternative formats (for example large print, audio, braille), upon request. Staff are happy to help you complete forms or send you written material.

Please contact communications@collegept.org if you are looking for alternative formats.

Telephone Services / Video Conferencing

We are committeed to providing fully accessible telephone and video conferencing services. Staff will speak clearly, slowly and use plain language. Alternative methods are available if telephone or video conferencing communication does not meet your needs or is not available.

Use of Service Animals and Support Persons

We welcome individuals who are accompanied by a service animal or support person.

When confidential information is being discussed, the consent of the person accessing our services will be obtained before discussing any confidential information in the presence of the support person.