FAQs: Jurisprudence

• How do I create a new password?

  You Must Create a Password

  You must create a password by clicking on "Forgot your password?" on the Jurisprudence Module log in page before you can begin the Module for the first time.  
  
  Your username is your email address on file with the College. 

  Create a New Password: Jurisprudence Module

   

• What should I do if I don't have a password/forgot my password?

  Click on "Forgot your password?" on the Jurisprudence Module log in page.
  
  Enter your registered College email and click the Send Password Reset button. Follow the instructions in the password email reset to create or reset your Jurisprudence password.
  

   

• I can’t log in to my account

  If you can't log in to your account, please visit the “Forgot Password” page and enter your email address all in lower case.
  
  If your email address is valid, you will be emailed a link to reset your password.
  
  If you need assistance, please contact the College at 416-591-3828 ext. 222 or 1-800-583-5885 ext. 222 or email jurisprudence@collegept.org. 

• When I enter my email address I receive an error that says ‘This user does not exist.’

  Be sure that you are entering your email address all in lower case.
  
  As a reminder, the College sends emails to the email address that it currently has on file. If you have changed your email address, please update it with the College and email us at jurisprudence@collegept.org so that you can access the Module. You can update your information by going to the Update Your Information in the PT Portal on the website. Click the SIGN IN button.

  Log in to the PT Portal

   

• What is the recommended web browser to use?

  We recommend that you use Google Chrome to complete the Module. Download Google Chrome if you do not already have it installed on your computer. 
  
  Download Google Chrome

   

• Why can’t I access the Jurisprudence module in the PT Portal?

  The College uses a third-party vendor to administer the Jurisprudence Module.

  Please complete the module here.

• What internet speed is recommended to ensure optimal performance during the Module?

  We recommend a speed of at least 10 Mbps. You may want to test your internet speed before starting the Module. You can do this by using one of these tests:
  
  http://speedtest.googlefiber.net/
  http://beta.speedtest.net/
  https://fast.com/
  
  A speed less than 10 Mbps may lead you having difficulty completing the Module. Please consider finding a better internet connection before beginning your Module.
  
  

• Can I leave my Module and come back to it later?

  Yes. You are free to enter and exit the Module as many times as you like. It will only count as an attempt when you click “Submit Module”.

• Is there a tutorial I can take so that I can see how the system works?

  Yes. You have access to a tutorial. We recommend that you take the tutorial before attempting the Module, so you can become familiar with how it works. Go to https://cpo.ysasecure.com/login and enter the same access credentials that were provided to you to be able to access the Module.
  
  Please note, the questions in this tutorial have nothing to do with the questions you will be asked to answer when completing the Jurisprudence Module. The tutorial’s goal is to familiarize you with the software you will be using to complete the Module and test whether your computer set up is compatible.
  
  Access Tutorial
  
  

• Who can I contact if I need assistance before, during or after the Jurisprudence Module?

  If you have any questions about the Jurisprudence Module, please contact the College at jurisprudence@collegept.org or by phone at 1-800-583-5885 ext. 222 or 416-591-3828 ext. 222.

  If you require an alternate format or have an accessibility question, please contact communications@collegept.org.

• Where can I find instructions on how to navigate the online Jurisprudence Module?

  We recommend that you take the tutorial before the Module (refer to tutorial questions above). 
  
  Below is a summary of the navigation features:

  • Skip questions by clicking on “Go to Next Question” button:
    
    
    
    
  • Bookmark questions by clicking the “Bookmark / Ribbon” icon in the top toolbar on the computer screen:

  

  • Get unanswered or bookmarked questions by selecting one of the following buttons in the top toolbar on the computer screen:

  

  • Provide any comments or feedback using the “Online Notes” field. Click the “Clipboard” icon in the top toolbar:

  

  • Review and change your answers until you have clicked the “Submit Module” button at the end:

  
  

• How do I know when I have completed the Module?

  After clicking “Submit Module” you will see a message that confirms that you have submitted the Module correctly. It will show the date and time, the score you received, whether you passed or failed and will then provide a list, question by question, noting whether you answered that question correctly or incorrectly. All of this information will be stored electronically, and the College will have access to it.

• Can I print the Jurisprudence Module?

  No, it is not possible to print the Jurisprudence Module or to download it.
  
  This is done as a security measure to prevent the widespread sharing of the questions and answers. You are encouraged to work with colleagues and other physiotherapists to discuss and learn, but the inability to print is meant to stop people from sharing the correct answers. You can enter the Module as many times as you like, and your answers will be automatically saved.

• I’ve exited the Jurisprudence Module and I forgot to record my score. Can I get a copy?

  You can log back into the Module and click on “Profile” at the top right side of the menu bar, then “History” and a summary of your activity to date will appear. The summary does not include which questions you’ve answered correctly or incorrectly. 
  
  The summary shows:

  • when you started and/or completed the Module

  • what your mark was out of 60

  • whether you passed or failed

  Please note it is NOT necessary to document your score or have a copy of Jurisprudence Module for any reason. The College will never request this. The only records we refer to are the ones provided by the third-party vendor that hosts the Jurisprudence Module for the College. Once you successfully complete the Module, your work is done!

• Can I get a copy of the questions that I got wrong?

  You are not able to download the questions or answers to the Jurisprudence Module. When you hit “Submit Module” you will see a summary of the questions you got right and the questions that were wrong.

  Once the Module has closed, the College will receive a report of the results of all physiotherapists who attempted the Module. This information is used to prepare educational tools and resources for registrants in the future.

• When can I complete the Module?

  The Jurisprudence Module will be available from October 3 to December 2, 2024.

• What topics or themes do the Jurisprudence Module questions cover?

  The Module is made up of approximately 60 multiple choice questions. These questions cover: confidentiality, privacy, conflict of interest, consent, continuing competency, practice management, professional boundaries, record keeping, a physiotherapist’s obligations, scope of practice, use of title and working with physiotherapist assistants.

• How long do I have to complete the Jurisprudence Module?

  You will have two months. This year the Jurisprudence Module will be available from October 3 to December 2, 2024.

• How many attempts do I get to complete Jurisprudence?

  You will have two attempts to successfully complete the module.
  

• What happens next if I fail Jurisprudence on my second attempt?

  If you do not successfully complete the Jurisprudence Module after two attempts, you will be invited to participate in a Jurisprudence workshop at no charge and will have an opportunity to re-attempt the Module. The College will contact you in early January 2025 to set a date and time for this workshop.
  
  Please feel free to contact us at jurisprudence@collegept.org or by phone at 1-800-583-5885 or 416-591-3828 ext. 222 and we are happy to answer your questions about next steps.
  
  

• What happens if I do not attempt the Jurisprudence Module?

  The Jurisprudence Module is a mandatory activity for all physiotherapists who registered in Independent Practice in the last year. You must successfully complete the module in order to maintain your registration. If you do not attempt the Jurisprudence Module, you will be referred to the Inquiries, Complaints and Reports Committee.