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Transitioning to Practice in Ontario: Learning Modules

Module 2: Effective Communication Techniques

Posted
October 25, 2024

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Module 2:
Effective Communication Techniques

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Thank you for watching Module 2 – Effective Communication Techniques in the Transitioning to Practice in Ontario learning series. Please take some time to reflect on what you learned by answering the questions below. You can check your answers at the end. We have also linked some helpful resources at the bottom to help support ongoing learning.

Effective communication as a physiotherapist involves:(Required)
Examples of poor communication that may compromise care include:(Required)
“Have you been having any pain this week?” is an example of an open-ended question(Required)
“How have you felt while you have been walking this last week?” is an example of an open-ended question(Required)
Aspects of open body language include:(Required)
Rapport and trust are integral to effectively communicating with patients.(Required)
“Checking-in” with patients involves:(Required)

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Additional resources:

How to avoid misunderstandings in a clinical setting (video)

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College of Physiotherapists of Ontario: Communication Skills Resource

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Canadian Medical Protective Association Resource on Patient-Physician Communication

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Making a Connection – The College of Physiotherapists of BC

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