Annual Renewal

How do I log in to the PT Portal?

Go to the PT Portal, click the red SIGN IN link and enter the email address you have on file with the College. This should be the same email where you received your annual renewal reminder email. Then enter the password you created when you last visited the PT Portal. If you forgot your password, click the FORGOT YOUR PASSWORD? link and follow the steps.

If you can’t log in, email renewal@collegept.org or call 1-800-583-5885 ext. 222 for help. 

Can I use my phone, iPad or tablet to complete annual renewal this year?

We recommend completing annual renewal on a desktop or laptop. It’s possible to complete renewal on another device, but you may experience challenges.  

Which browser should I use to complete annual renewal?

It’s recommended that the latest versions of Chrome or Firefox be used to complete renewal. For the best user experience, download the browser or check that you have the latest version:

Chrome: Download Chrome or Check that you have the latest version

Firefox: Download Firefox or Check that you have the Latest Version

I am having technical issues completing annual renewal. What can I do?

Please email renewal@collegept.org or call 1-800-583-5885 ext. 222 for help. We do suggest completing annual renewal on a desktop or laptop computer for best results. It can be more difficult to navigate on a phone or tablet. Also, if you are doing it from inside a hospital or large facility, your company’s IT department may have firewalls and security measures in place that make it impossible. Speak to your company’s IT department or try it from home.

Why is providing a current email address to the College important?

We communicate with registrants by email. Please make sure we have a current email address that is unique to you. If your email changes throughout the year, you must update it as soon as it changes.

Why is the registration renewal so long again this year? Why are there so many questions?

The Ministry of Health requires all colleges to collect data that can be used for health human resources planning. The Regulated Health Professions Act (RHPA) also requires us to collect information about any offences or findings of malpractice/negligence. 

Why am I asked to provide the name and email address of the senior manager, department head or owner of my clinic for each of my places of employment?

This requirement comes from the College by-laws. This information helps the college locate a physiotherapist in an emergency. For example, if a PT has gone missing and a patient is trying to locate their records or if a complaint has been made against a PT and their contact information on file is outdated. This information would only be used in rare but important circumstances.

I don’t understand the self-reporting requirement. What do I need to report?

The Regulated Health Professions Act (RHPA) requires us to collect information about any major offences (charges) and any findings of malpractice/negligence.

The College by-laws also require you to report any of the following that have occurred since July 1, 2015:

• Criminal convictions under the Criminal Code and Health Insurance Act
• Criminal charges under the Criminal Code and Health Insurance Act
• Court imposed restrictions (e.g. bail conditions for example)
• Disciplinary, incapacity or incompetence findings from other regulatory bodies who regulate physiotherapy or any other profession anywhere in the world.

You do not need to report minor traffic offences like parking violations.

Learn more about your self-reporting obligations.

How can I prove to my employer or others that I am a registered physiotherapist?

Employers or anyone else needing proof of registration can go to the Public Register which has the most up-to-date registration information.

How do I verify that I have successfully completed annual renewal?

You will get a confirmation email when you have successfully completed and paid for your annual renewal. You also have access to your invoice (receipt) in the PT Portal. To confirm your registration status, go to the Public Register and enter your name. Click YOUR NAME and then SHOW REGISTRATION HISTORY. For 2026-2027 annual renewal, you will see the dates 4/1/2026 and 3/31/2027. This means you are registered with the College until March 31, 2027. 

I’m only working for part of the registration year. What should I do?

If you want to practice for part of the year starting in April, you must renew your certificate of registration. When you are done practicing, you can resign your registration and get a partial fee credit if you apply to reinstate your certificate of registration within one year.

Fee credits will only be issued for resignations before December 31. Resignations between January 1 and March 31 will not receive a credit. 

What kind of activities can count towards practice hours?

• Physiotherapy Practice includes employment or other activities resulting from the possession of physiotherapy credentials and experience. Practice hours include worked hours that are paid and professional activity hours.
• Worked Hours include hours of practice in clinical settings, consultation, research, administration, academia, and sales. It’s not necessary to have the job title of Physiotherapist/Physical Therapist. You cannot claim hours related to vacation, sick leave, statutory holidays, leaves of absence and special leaves.
• Professional Activity Hours include hours of volunteer activity that require the use of physiotherapy theory and knowledge, continuing education hours and/or participation in the physiotherapy professional/regulatory organizations (the College, OPA, CPA, Canadian Alliance of Physiotherapy Regulators (CAPR)). No more than 30 professional activity hours can be counted each year.

*You cannot claim practice hours for any time when you are on vacation, sick leave or on other leaves of absence. It’s not necessary to have the specific job title of Physiotherapist, Physical Therapist or PT to claim practice hours. Practice hours can be claimed from anywhere in the world.

How many practice hours do I need to renew my registration?
Independent Practice Certificate holders must have 1,200 practice hours within the previous five calendar years to renew their registration, unless you have completed the Physiotherapy Competency Exam or just registered with the College for the first time in the last five years.

Each year you will declare the number of hours you practiced the previous year. Following each renewal period, we look at who has not met the 1,200 practice hours requirement and follow up with each physiotherapist personally to discuss potential next steps.

If you haven’t completed the clinical exam in the last five years, the College will review your reported practice hours from January 1, 2021 through December 31, 2025 to ensure you have 1,200 practice hours.

You’re asking for detailed information about my practice hours. I haven’t recorded this information for 2025. How should I answer this question?

The College is required to submit this information to the Ministry of Health. Please estimate the information to the best of your ability for 2025.

Why can I only see my past employers from last year? I’ve been a PT for 20 years and have worked for many different employers. I’m worried.

No need to worry! We keep a complete record of all your previous employers in our files. However, the Public Register only shows your employment from April 1, 2018 onward.

You can update your employment sites or practice history information in the PT Portal.

Learn more about how to update your employment with the College. Visit the FAQs: Employment Updates in the PT Portal and Glossary page.

Which authorized activities or controlled acts do I need to roster for?

• Acupuncture (including dry needling)
• Administering a substance by inhalation   
• Pelvic internal exams (this includes putting an instrument, hand or finger, beyond the labia majora, or beyond the anal verge) 
• Spinal manipulation
• Tracheal suctioning
• Treating a wound below the dermis

You don’t need to roster for the controlled act of communicating a diagnosis.

Do I need to roster if I work with physiotherapist assistants?

Not in the rostering section of annual renewal, but you are required to declare that you have the training, education and experience to safely perform higher risk activities.

This information will be declared as you add or update each of your employment sites. You will see a question that says “Do you work with physiotherapist assistants at this location?” If you work with physiotherapist assistants at that specific work site please answer the question and complete the declaration. 

Do I have to enter my liability insurance policy number? What if I don’t have easy access to it? 

You don’t need to provide your policy number during renewal.

Remember that all PTs who provide patient care MUST have adequate liability insurance as outlined by the College by-laws. This includes tail insurance for 10 years after you stop practicing.

During renewal, you will be asked for permission for us to contact your insurance provider if needed. If you have any questions about this, email renewal@collegept.org or call 1-800-583-5885 ext. 222.

When will I receive my receipt?

Electronic invoices are available to view or print immediately after you renew. In the PT Portal, click on MY RECEIPTS (located on the left side of the page).

Can you explain fee credits?

You may be eligible for a fee credit if you leave practice for longer than three months between April 1 and December 31 for the following reasons:

• Maternity and paternity leave
• Education leave
• Health-related leave
• Compassionate/bereavement/family-related leave
• Anyone who retires and then re-applies within one year

Fee credits are pro-rated by the day. In most cases, they expire 12 months from the date you resign. The exception is for maternity and paternity leaves which expire after 18 months. The fee credit will be automatically applied to your fees if you apply to re-activate your registration within one year from the date of your resignation.

What are registration fees used for?

Our role is to protect the public interest by ensuring physiotherapists provide safe, ethical, competent and equitable care. We deliver a variety of services and programs to meet that mandate, and need to make sure we have adequate funds. Registration fees are the College’s main source of income as a self-regulated profession.

Mandatory programs and services include investigating concerns and complaints from the public about their physiotherapy care, running discipline hearings and other professional conduct activities, maintaining a fund for therapy/counselling for patients who were sexually abused by a physiotherapist, running mandatory development activities for physiotherapists including Jurisprudence and PISA, conducting screening interviews and assessments through the Quality Assurance program, engaging in public consultations, and developing tools and learning opportunities to reinforce the standards of the profession.