Patient Resources

• Sexual Abuse Resources

  Ontario Women’s Justice Network
  

  • List of organizations providing mental health, legal, abuse and other resources.

  The Ontario Network of Sexual Assault/Domestic Violence Treatment Centres
  

  • A network of 35 hospital-based centres throughout Ontario

  Women’s Shelters
  

  • eMentalHealth.ca: A list of women’s shelters across Ontario 
  • Sheltersafe.ca: A map and list of Ontario women’s shelters

  Women’s Sexual Assault Networks

  • Assaulted Women’s Helpline: Anonymous and confidential 24/7 telephone and crisis line
    www.awhl.org 
  • 24/7 hotline for francophone women living in Ontario
    www.femaide.ca

  Contact information for several 24-hour helplines & information about legal steps

  • Ontario Women's Justice Network

  Ontario Coalition of Rape Crisis Centres

  • Available to call 24/7 and has the contact information of centres all around Ontario (includes helpline for children and Aboriginal women) 
    Get Support

• Suicide & Mental Health Resources

  • Aboriginal Health Access Centres
  • Abusehurts.ca
    Available to call 24/7 with information on services around Ontario 
    (Children, Elder Abuse, Men, First Nations) 
  • CAMH (The Centre for Addiction and Mental Health) Crisis Resources
  • Canadian Mental Health Association (CMHA)
  • Children’s Hospital of Eastern Ontario [CHEO]
  • Children’s Mental Health Ontario (CMHO)
  • Distress Centres
    24/7 support in Toronto (includes suicide prevention)
  • Mental Health Commission of Canada
  • Ontario Mental Health Association (CMHAOntario) 
  • School Mental Health—ASSIST 
  • Sick Kids’ Hospital—Centre for Brain and Mental Health
  • Teenmentalhealth.org 

   

• Patient Rights and Advocacy Resources

  • Citizen Advisory Group 
  • Engaging Patients, Families and Caregivers
    
  • Health Care Providers
  • Ombudsman Ontario
  • Patients First: Action Plan for Care
  • Patient Ombudsman
  • Health Quality Ontario Patient Partnering Tool

• Billing and Health Fraud-Related Resources

  • Canadian Health Care Anti-fraud Association (CHCAA)
  • Canadian Life and Health Insurance Association—Healthcare Anti-Fraud 
  • CLHIA: Canadian Life and Health Insurance Association
  • Consumer Protection Ontario
    
  • Financial Services Regulatory Authority of Ontario (FSRA)
  • Fraud Tip Line
    
  • Government of Ontario: Report a Scam or Fraud
  • Insurance Bureau of Canada (IBC)
  • OHIP Fraud
    
  • Retirement Homes Regulatory Authority

• Privacy Resources

  • Information and Privacy Commission (IPC)
    
  • Information and Privacy Commission (IPC)—FAQs: Personal Health Information Protection Act

• Physiotherapy and Health Resources

  • A Patient’s Guide to Ontario’s Health Care System
  • Community and Hospital Infection Control Association
    
  • McMaster Optimal Aging Portal
  • Telehealth Ontario
  • Toronto Health and Social Services Directory

• Safety Resources

  • Canada Safety Council
  • Canadian Institute for Health Information
  • Canadian Patient Safety Institute
  • Health and Safety Ontario
  • Health Care Professionals
  • Health Quality Ontario
  • Institute for Healthcare Improvement
  • Ministry of Health and Long-Term Care
  • Ontario Hospital Association
  • Public Health Agency of Canada (PHAC)
  • Public Health Ontario
  • Safer Health Care Now

• Caregiver Resources

  The Ontario Caregiver Organization: A website that offers all types of caregivers access to supports and resources.   

  Ontario Caregiver Coalition: A starting point for caregivers to access services and information.  

  Family Caregiver Alliance: This website intersects three key areas: caregiver services, policy, and research. Sign up for online support and e-newsletters.  

  Canadian Home Care Association: An association dedicated to ensuring the availability of accessible, responsive home care and community supports to allow people to safely stay in their homes with dignity, independence and quality of life.