Submit a Complaint or Report Form

Last Updated: December 9, 2024

Thank you for reaching out to the College of Physiotherapists of Ontario to share your concerns about or make a complaint about a physiotherapist.

Please provide as much information as you can below. A staff person will contact you within two business days to talk about your concerns and explain the process.

If you would like to learn more about physiotherapy, you can look at the standards for the profession or reach out to our practice advice team by email at advice@collegept.org or by phone at 1-800-583-5885 ext. 241.

Sharing your experience can be difficult. If you need resources to support your mental health and wellness, we have a list on our website.

Your Contact Information

Name(Required)

First Last

Name you want us to use when communicating with you

Phone(Required)

Secondary phone number

Email(Required)

Address(Required)

Street Address Address Line 2 City Postal Code

State/Province(Required)

Country(Required)

Do you need any support or accommodation to help you participate in the complaints or investigation process?

Who is your complaint or report about?

If you are not sure, please go to the College’s Public Register which is an online directory of all physiotherapists who are registered with the College in Ontario. Visit the Public Register.

Physiotherapist’s Name(Required)

First Last

Physiotherapist’s worksite or employer(Required)

Is this a complaint or a mandatory report?(Required)

Complaint

Mandatory Report

Did you get care from this physiotherapist?(Required)

Yes

If you are not the patient, please tell us how you learned about the concerns(Required)

Tell us what happened? Why are you making a complaint or report to the College of Physiotherapists of Ontario?(Required)

Upload: Supporting Documents

Please upload any supporting documents if applicable.

Drop files here or

Max. file size: 32 MB.

The College will communicate with you by phone or email. Please indicate your preference:(Required)

Phone

How did you hear about the College of Physiotherapists of Ontario?(Required)

Click on the Submit Now button to send this information directly to the College.

You can also choose to print and mail the form to:
College of Physiotherapists of Ontario
c/o Regus Business Centre,
1 Dundas Street West, Eaton Centre, Suite 2500,
Toronto, Ontario M5G 1Z3

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