Standard
The physiotherapist clearly identifies instances when they are offering or providing non-physiotherapy services.
Expected outcome
Patients can expect that the physiotherapist will clearly identify instances where the services offered or provided do not constitute physiotherapy.
Performance expectations
The physiotherapist:
- Does not represent non-physiotherapy services as physiotherapy or use protected titles when providing non-physiotherapy services.
- If offering non-physiotherapy services, establishes each service as a distinct entity, maintaining:
- Separate invoices that clearly, transparently, accurately indicate the service provided.
- Separate patient records (including billing and financial records) for each service, or separate entries in a shared patient record, that clearly identify which professional role/service was provided at each patient visit.
- Distinct times for providing each service.
- Provides physiotherapy services if the patient seeks them out, unless doing so would not be in the patient’s best interests, even if the physiotherapist also offers non-physiotherapy services.
- Clearly communicates with patients and others when the services proposed do not constitute physiotherapy services.
- Obtains informed consent from patients for non-physiotherapy services by, including but not limited to, advising the patient of the implications of receiving non-physiotherapy services, including potential financial implications.
Definitions
- Dual Practice
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refers to a physiotherapist offering both physiotherapy and non-physiotherapy services to patients, which may be other regulated activities or non-regulated services.