Fair Registration Practices Report

The College’s registration practices are regularly audited by the Office of the Fairness Commissioner (OFC). Created under the Fair Access to Regulated Professions Act (2006), this government agency works to ensure they have registration processes that are transparent, objective, impartial and fair.

By law, all regulatory bodies in the province, including the College, must:

Provide clear information about registration requirements, processes, timelines and fees.
Make registration decisions, and provide written reasons for those decisions, within a reasonable time.
Offer an internal review or appeal, including an opportunity for applicants to submit arguments and supporting documents.
Inform applicants of any rights they have to request further review or to appeal the registration decision.
Conduct assessments in a way that is transparent, objective, impartial and fair, and take reasonable measures to ensure external assessors conduct their own assessments in the same way.
Ensure adequate training of all individuals who assess qualifications or make registration decisions
Grant applicants access to records related to their application, upon written request and within certain legal limitations.

In November 2007, the College completed a year-long self-audit process based on the International Organization for Standardization (ISO) Standard 17024 General Requirements for Bodies Operating Certification Schemes for Persons.

While pleased with the results of the self-audit, the College is constantly striving for excellence. Recommendations for continuous quality improvement came out of this work. The recommendations have been implemented and the self-audit was retired in early 2012.

Download the College's Self-Audit

If you have questions, contact:

Anita Ashton
Deputy Registrar & COO
College of Physiotherapists of Ontario

aashton@collegept.org

Every year, the College reviews its registration practices and submits a Fair Registration Practices Report to the Office of the Fairness Commissioner. In turn, the OFC creates a list of recommendations for the College to put into practice.

2023 Fair Registration Practices Report

See a complete list of the College’s reports

Access the Fairness Commissioner Learning Modules

Download Acrobat Reader