Communications

Webinars

Business Practices:The Good, the Bad and the Ugly

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The College has a zero-tolerance policy when it comes to inappropriate business practices and insurance providers are keeping a watchful eye on practitioners and clinics. Whether you’re a physiotherapist, clinic owner, gym owner or another health professional, the best way to protect yourself is to ensure that you’re following good business practices – one hundred percent of the time.

On February 20, 2020, Fiona Campbell, Practice Advisor, Allan Mak, Investigations Manager and Richelle Feddema, an insurance industry representative and chair of a health care anti-fraud working group – shared real-life examples to highlight where people have gone wrong, chat about the investigations process and shared tips and tools to help you avoid common mistakes. 

  • What does it mean to be delisted? 
  • What is the impossible day? 
  • What are some red flags for insurance providers?
  • How can you recognize and correct billing errors?

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